Anbernic Reviews
Anbernic Customer Reviews (9)
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Anbernic Customer’s Q&A
About anbernic.com Prices and Cost?
Anbernic is known for providing high-quality handheld gaming consoles. The single OS version of the RG-Arc, available in transparent black and transparent blue, retails for $69.99 USD. The dual OS RG-Arc, available in opaque white and opaque black and capable of implementing both Linux and Android 11, retails for $89.99 USD. Please note that these prices are subject to change after the pre-sale period. In addition to the cost of the device, there is a shipping fee of $30.00 USD. Please check the Anbernic website for the most up-to-date pricing and availability.
About anbernic.com Payment Method?
The website anbernic.com offers two main payment methods. Customers can pay with a Credit/Debit Card. The site does not specify which credit card companies are accepted, but it mentions that the most commonly used ones on the website are available. Customers can also choose to pay with PayPal. When an order is placed with PayPal, customers will be redirected to the PayPal payment page, where they can confirm their payment by logging in with their PayPal username and password. It's worth noting that customers can still check out even without a PayPal account.
Anbernic FAQs
How long about Anbernic shipping time?
Can I track my order?
How do I determine the shipping rate for my order?
Can I change the delivery address for my order?
What is the return policy for Anbernic products?
What forms of payment does Anbernic accept?
About anbernic.com Popular Products and Services?
Anbernic is known for providing best-in-class handheld gaming consoles and peripherals to players and open-source developers around the world. They offer a variety of products, with their retro game consoles being particularly popular. Some of their notable products include the RG405M, RG405V, and RG35XX series. These devices are praised for their high quality, ability to run a wide range of retro games, and comfortable design. The RG405M and RG405V are especially recommended for users with larger hands. The RG35XX series is loved for its high-quality screen and pre-loaded retro games. Anbernic also offers accessories like the handle silicone sleeve for the RG405M. Customers appreciate the sturdy and comfortable design of these accessories. However, it's worth noting that some customers have reported issues with the sound quality when using the handle silicone sleeve for the RG405M. Despite this, the overall feedback for Anbernic's products is overwhelmingly positive.
What is the shipping policy of anbernic.com?
The shipping policy of Anbernic includes the following points:
- Order processing time: 2-4 business days. Anbernic ships all items within three days of receiving an order. Delivery will be delayed by 5-7 business days in case of very large orders for new products launch or legal holidays.
- Shipping way and Shipping time: Anbernic's products can be shipped to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table.
- Taxes And Shipping Costs: The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page. Customers do not need to pay any other taxes other than customs tax. All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location. All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.
If a delivery is confirmed lost, stolen or damaged before receipt, Anbernic will work with the courier to obtain information and if it's their reason, they will arrange a refund or replacement at no further expense to you. They do not take responsibility for packages that have been delivered but are lost or stolen due to reasons beyond their control, such as failure to retrieve the package in a timely manner or refusal to collect the package after multiple reminders. Claims for lost or undelivered items that have been in storage for more than 90 days will no longer be accepted.
Does anbernic.com offer refunds or returns?
Yes, Anbernic does offer refunds and returns under certain conditions. They have a 15-Day Refund Policy where products can be refunded within 15 days after the delivery date. This service is only available in the United States and Japan. Return and exchange services are not yet available in other countries. Once the item is returned to Anbernic warehouse for inspection, the refund process will begin in 3 working days. Refunds will be credited within 5-10 working days.
For returns or exchanges due to the customer's personal reasons, the customer can contact Anbernic official customer service to request a return address for further return instructions within 15 days after receiving the product. In this case, customers are responsible for shipping costs for returning the product. If the return costs are less than $35, it will be calculated as $35. Return costs are borne by the customer and it will be deducted from the refund. Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
For products that are initially defective (non-human damage), in principle, Anbernic provides a service of sending replacement parts for repair free of charge. If the replacement parts cannot be repaired, customers can apply for a return. Anbernic will provide return and exchange services for free, and customers do not need to pay any fees. For the destination countries that do not support return service, Anbernic will provide the service of sending replacement repair parts and compensation or refund according to the actual situation. All returns items are required to have a Return Merchandise Authorization (RMA) number in the package. Customers may request an RMA number by contacting the official Anbernic customer service within 15 days for further return instruction.
anbernic.com Return Policy?
Anbernic.com has a 15-Day Refund Policy. Products can be refunded within 15 days after the delivery date, but this is only available in the US and Japan. Return and exchange services are not yet available in other countries. Once the item is returned to the Anbernic warehouse for inspection, the refund process will begin in 3 working days. Refunds will be credited within 5-10 working days.
For returns due to personal reasons within 15 days, customers are responsible for shipping costs for returning the product. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. Return costs are 25% of the order amount (If the return costs is less than $35, it will be calculated as $35). Return costs are borne by the customer and it will be deducted from the refund.
For products that are initially defective (non-human damage), in principle, Anbernic provides a service of sending replacement parts for repair free of charge. If the replacement parts cannot be repaired, customers can apply for a return. Anbernic will provide return and exchange services for free, and customers do not need to pay any fees.
Regarding the Shipping Policy, the order processing time is 2-4 business days. Anbernic ships all items within three days of receiving an order. Delivery will be delayed by 5-7 business days in case of very large orders for new products launch or legal holidays. The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page. Customers do not need to pay any other taxes other than customs tax. All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location. All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.
What is the price range of Anbernic's products?
The price range of Anbernic's products varies depending on the specific product. For instance, the Anbernic RG35XX Plus handheld gaming is priced at $59, the Anbernic RG35XX retro gaming handheld is $56, and the Anbernic RG353M retro gaming console is $12. Some other products from Anbernic start at $183.95. Please note that these prices are subject to change and may vary depending on the retailer.
Where can I buy Anbernic's products?
You can purchase Anbernic's products directly from their official website. They offer a variety of retro game consoles and accessories. Additionally, you can find Anbernic's products on kiboTEK, a site that ships throughout Europe and offers a 3-year official warranty. Another option is DroiX, which specializes in retro gaming handhelds of all kinds. Please note that availability may vary, so it's a good idea to check these sources for the most current information.
How do I track my order on anbernic.com?
To track your order on anbernic.com, you need to go to the Track Your Order page on their website. Once your order is sent out, the tracking number will be sent to your email. You can check the shipping status in the couriers' system within 12 hours. If you need help on tracking your delivery, or have concerns about a delivery time, you can consult their customer service. They will be on hand to answer your questions. If you need more information, please let me know.